How are communication skills defined?

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Communication skills are defined as goal-directed behaviors in interpersonal encounters. This definition emphasizes the intentional and purposeful nature of effective communication. It involves not just the act of speaking, but also considering the context and objectives of the interaction. Effective communicators aim to convey their messages clearly while also being attuned to the needs and responses of the other person. This mutual understanding and engagement are crucial for building rapport and fostering positive relationships.

The other options fall short of this definition. Randomly speaking to others lacks direction and purpose, making it ineffective in achieving meaningful communication. Listening without responding indicates a passive approach, which does not contribute to a dynamic exchange of ideas. Lastly, expressing thoughts without regard for others can lead to misunderstandings and conflicts, as it does not take into account the audience's perspective or feelings, which are essential for successful communication. Thus, understanding communication skills as goal-directed behaviors highlights the importance of purposeful interaction in effective communication.

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